Placing an order is simple! First, browse our extensive catalog. Once you find the medication or healthcare product you need, click "Add to Cart." When you are ready, navigate to your shopping cart, review your items, and proceed to checkout. You will be guided through providing shipping details, selecting a payment method, and confirming your order. Registration is optional for first-time users, but creating an account allows you to track your order history easily.

Yes, for prescription-only medications (Rx), a valid prescription from a licensed healthcare provider is required. When ordering Rx items, you will be prompted to upload a digital copy of your prescription during checkout or fax/email it to us after placing your order. Over-the-counter (OTC) products do not require a prescription. We adhere strictly to all US regulations regarding prescription fulfillment.

Once your order is successfully placed, you will receive an order confirmation email. If you created an account, you can log in to the "My Account" section and view the status under "Order History." Once shipped, you will receive a separate shipping confirmation email containing a tracking number so you can monitor your package's journey in real-time.

We currently ship within the United States (US). Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected (Standard or Expedited). We offer free standard shipping on all orders over $150 USD. Please note that we cannot ship to P.O. Boxes for security reasons; a physical street address is required.

Delivery times depend on your location and the shipping method chosen:

• Standard Shipping: Typically 5-7 business days.
• Expedited Shipping: Typically 2-3 business days.

Processing time (preparing the order for shipment) is usually 24-48 hours before tracking becomes active. You will receive a more precise estimated delivery date during checkout.

At Sol-Anhelo Pharmacy, patient privacy is paramount. All orders are shipped in plain, unmarked outer packaging. There are no external markings or indications on the box that reveal the contents or the nature of our business. Discreet packaging is standard for every order.

We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. All payments are processed securely through encrypted payment gateways. We currently do not accept personal checks or money orders.

Absolutely. We utilize industry-leading SSL (Secure Sockets Layer) encryption technology to ensure that all personal and payment information transmitted between your browser and our servers is fully encrypted and protected from unauthorized access. We are PCI DSS compliant.

Sol-Anhelo Pharmacy is committed to providing only genuine, high-quality healthcare products. All our medications are sourced from licensed and reputable manufacturers and wholesalers who adhere to strict regulatory standards (FDA approved where applicable). We maintain rigorous quality control procedures and regularly audit our supply chain to ensure authenticity and efficacy.

We only dispense medications that have a substantial shelf life remaining. You will always receive products with an expiration date significantly in the future, ensuring you have ample time to use the medication as prescribed. If you have concerns about a specific product's expiry, please contact customer support before ordering.

Due to strict federal and state regulations governing the sale and return of prescription and over-the-counter medications, most pharmaceutical products cannot be returned or exchanged once opened or dispensed. However, if you receive a damaged, incorrect, or expired item due to our error, please contact us immediately (within 7 days of receipt). We will gladly arrange for a replacement or refund in such cases.

If a refund is approved (e.g., due to non-delivery, cancellation before shipment, or receipt of a damaged/incorrect item), the funds will be credited back to your original method of payment. Please allow 5-10 business days for the refund to be processed by your bank or credit card issuer after we initiate the refund on our end.

Protecting your health information is our top priority. Sol-Anhelo Pharmacy operates with strict adherence to privacy standards. We use advanced technical and administrative safeguards to ensure your personal data and prescription details are kept confidential and secure. We do not share your identifiable health information with third parties unless legally required for processing your order or mandated by law.

Ordering from a licensed and reputable online pharmacy like Sol-Anhelo is safe. The primary risk comes from unlicensed online pharmacies that may sell counterfeit or substandard products. We mitigate this risk by ensuring all sourcing, verification, and dispensing processes meet US standards. Always ensure you are buying from a verified source; we are that source.

We offer several convenient ways to reach our dedicated support team:

• Email Support: For non-urgent inquiries, please email us at [email protected].
• Toll-Free Phone Support (US): Call us anytime at +1 888 524 7141 during business hours (Mon-Fri, 9 AM - 5 PM EST).

For prescription verification, please have your prescription details ready when you call or send them via email.