1. General Provisions

1.1 Applicability: These Terms constitute a legally binding agreement between you (the "Customer," "you," or "your") and Sol-Anhelo Pharmacy regarding the purchase of Products. These Terms supersede any prior agreements or understandings, written or oral.

1.2 Eligibility: By using this site and purchasing Products, you represent that you are of legal age in your jurisdiction to enter into this agreement (typically 18 years or older) and have the legal capacity to make purchases.

1.3 Prescription Requirement: Many Products sold by Sol-Anhelo may require a valid prescription from a licensed healthcare provider. It is solely your responsibility to ensure that any prescription medication ordered is legally obtainable and appropriate for your condition based on consultation with your physician.

1.4 Jurisdiction and Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United States (US), without regard to its conflict of law principles. All disputes arising hereunder shall be subject to the exclusive jurisdiction of the competent courts within the US.

1.5 Currency and Location: All transactions on this website are processed in United States Dollars ($). While Sol-Anhelo strives to serve customers globally, the sale and shipment of Products are subject to applicable national and international laws. We reserve the right to restrict sales to specific regions.

2. Rights and Obligations of the Parties

2.1 Obligations of Sol-Anhelo Pharmacy:

• To provide accurate descriptions of the Products offered on the website.
• To process confirmed orders promptly and ensure the safe delivery of Products to the specified address, subject to shipping timelines.
• To maintain the confidentiality of Customer personal and medical information in accordance with our Privacy Policy.
• To ensure that all dispensed medications comply with relevant quality and regulatory standards applicable to our dispensing location(s).

2.2 Obligations of the Customer:

• To provide accurate, current, and complete information during the ordering and registration process.
• To ensure that any prescription provided is authentic, valid, and issued by a recognized healthcare practitioner.
• To inspect Products upon receipt and notify Sol-Anhelo immediately of any discrepancies, damage, or issues related to quality or authenticity.
• To adhere to all instructions provided by your prescribing physician regarding the use of the medication.

3. Order Placement Procedure

3.1 Submission of Order: An order constitutes an offer by the Customer to purchase Products. Orders are submitted via the website by selecting items, providing necessary details (including shipping and prescription information, if applicable), and completing the checkout process.

3.2 Order Acceptance: Sol-Anhelo’s acceptance of an order is confirmed only when we issue a written confirmation (usually via email) stating that the order has been processed, verified, and is ready for dispatch. We reserve the right to refuse or cancel any order at any time, even after receipt, due to, but not limited to: inability to verify a prescription, stock unavailability, or suspected fraudulent activity.

3.3 Prescription Verification: For prescription medications, the order is not considered accepted until Sol-Anhelo or its designated partner pharmacy has successfully verified the validity and authenticity of the submitted prescription with the issuing practitioner or through appropriate verification channels.

3.4 Pricing and Errors: Prices are listed in USD ($) and are subject to change without notice. While we strive for accuracy, if a Product is listed at an incorrect price due to typographical, administrative, or system error, we reserve the right to refuse or cancel the order placed at the incorrect price, regardless of whether the order has been confirmed and payment taken.

4. Delivery and Payment Terms

4.1 Payment Methods:

Payment for Products must be received in full before shipment. We accept payment methods as indicated on the checkout page (e.g., major credit cards). You authorize Sol-Anhelo to charge the payment method provided for the total amount of the order, including shipping and taxes.

4.2 Shipping and Delivery:

• Risk of Loss: Risk of loss and title for the Products pass to you upon our delivery to the carrier. We are not responsible for delays caused by the shipping carrier or customs authorities.
• Delivery Estimates: Any delivery dates provided are estimates only and are not guaranteed. Sol-Anhelo is not liable for delays in transit.
• International Shipping: Customers are solely responsible for ensuring that the importation of ordered medications complies with the laws of their destination country. Sol-Anhelo is not responsible for customs seizures or import duties/taxes imposed by the destination country.
• Address Accuracy: You are responsible for providing a complete and correct shipping address. Orders shipped to an incorrect address provided by the Customer may be subject to re-shipment fees or forfeiture if not recoverable.

5. Returns, Exchanges, and Cancellations

5.1 General Policy: Due to the nature of the products we sell (pharmaceuticals, controlled substances, and health-related items), most sales are considered final.

5.2 Non-Returnable Items: For safety, regulatory, and public health reasons, medications, prescription drugs, controlled substances, and personalized health items are generally non-returnable and non-refundable once shipped, unless the product is demonstrably defective, expired, or the incorrect item was shipped by Sol-Anhelo.

5.3 Defective or Incorrect Products: If you receive a Product that is damaged, defective, expired upon arrival, or is not the Product you ordered, you must contact us within seven (7) calendar days of delivery. We will require photographic evidence and may ask you to return the item using a prepaid shipping label provided by us. Upon verification, we will, at our discretion, issue a refund or send a replacement.

5.4 Cancellation: Orders can only be cancelled if they have not yet entered the fulfillment or shipping process. Once an order is confirmed for dispensing or handed over to the carrier, cancellation is not possible.

6. Limitation of Liability

6.1 Disclaimer of Warranties: THE PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT AS EXPRESSLY STATED IN THESE TERMS.

6.2 Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOL-ANHELO PHARMACY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY.

6.3 Maximum Liability: In no event shall Sol-Anhelo’s total liability to you for all damages, losses, and causes of action exceed the amount you have paid to Sol-Anhelo for the Product giving rise to the liability, or $100 USD, whichever is greater.

6.4 Medical Advice Disclaimer: SOL-ANHELO PHARMACY IS A RETAILER OF HEALTHCARE PRODUCTS AND DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. INFORMATION PROVIDED ON THIS WEBSITE IS FOR INFORMATIONAL PURPOSES ONLY AND IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT BY A LICENSED PHYSICIAN. ALWAYS CONSULT YOUR DOCTOR BEFORE STARTING, STOPPING, OR CHANGING ANY TREATMENT REGIMEN.

7. Indemnification

You agree to indemnify, defend, and hold harmless Sol-Anhelo Pharmacy, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising out of (a) your breach of these Terms, (b) your use or misuse of the Products, or (c) your violation of any rights of a third party, including but not limited to intellectual property rights or privacy rights.

8. Force Majeure

Sol-Anhelo Pharmacy shall not be liable for any failure or delay in performance under these Terms to the extent such failure or delay is caused by events beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, labor disputes, or widespread interruption of transportation or utilities ("Force Majeure Event"). In the event of a Force Majeure Event, our obligations shall be suspended for the duration of the event, and we shall use reasonable efforts to resume performance as soon as practicable.

9. Changes to Terms and Conditions

Sol-Anhelo Pharmacy reserves the right, at its sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of material changes, such as by posting the updated Terms on the website and updating the "Effective Date." Your continued use of the website or placement of orders after the changes take effect constitutes your acceptance of the revised Terms.

10. Termination

We may terminate or suspend your access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• US Toll-free Phone: +1 888 524 7141

Sol-Anhelo Pharmacy is committed to providing premium healthcare solutions online, operating under the laws and regulations applicable to its operations within the US framework.